At Dabba Trading App, your privacy and the security of your personal and trading information are of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile applications, trading platform, and related services (collectively, the “Platform”).
By accessing or using our Platform, you agree to the collection and use of your information as described in this policy. If you do not agree, please do not use our services.
1. Information We Collect
1.1 Information You Provide Voluntarily
When you register for an account, use our services, or communicate with us, you provide personal and trading-related information, including but not limited to:
- Full name, email address, phone number, and contact details.
- Identification documents or information required for regulatory compliance (e.g., passport number, tax ID).
- Financial information such as income, net worth, and risk tolerance to assess your suitability for trading.
- Trading account details, including account numbers, transaction history, order types, and trade executions.
- Correspondence data, including emails, chat logs, and support tickets.
- Payment and billing information related to deposits, withdrawals, and fees.
1.2 Information Collected Automatically
When you use the Platform, we automatically collect data to improve your experience and ensure security, including:
- Device and browser details: IP address, operating system, browser type, device model, hardware configuration.
- Usage data: pages visited, time spent, clicks, navigation paths, and interaction with trading tools.
- Location data derived from IP address or device signals (GPS, WiFi, Bluetooth).
- Trading activity data such as order submissions, cancellations, executions, and aggregated trading statistics.
- Cookies and similar tracking technologies to remember preferences and analyze site usage.
1.3 Information From Third Parties
We may receive personal and trading information from third parties such as brokers, exchanges, payment processors, or regulatory bodies, only when authorized by you or required by law. This helps us verify your identity, comply with regulations, and provide seamless services.
2. How We Use Your Information
We use your personal and trading information to:
- Provide, operate, and maintain your trading account and the Platform.
- Verify your identity and comply with legal and regulatory requirements (e.g., KYC, AML).
- Process your trades, transactions, deposits, and withdrawals.
- Communicate important account-related information, including trade confirmations, statements, and notifications.
- Analyze trading patterns and platform usage to improve our services and develop new features.
- Detect, prevent, and investigate fraud, unauthorized access, or illegal activities.
- Provide customer support and respond to your inquiries.
- Send marketing communications and promotional offers with your consent.
- Enforce our Terms & Conditions and protect our rights.
3. Sharing Your Information
We do not sell your personal or trading data. We may share your information with:
- Service providers and partners who assist in operating the Platform (e.g., payment processors, hosting providers, compliance services).
- Regulatory authorities, law enforcement, or courts when required by law or to protect our legal rights.
- Third parties involved in business transfers, mergers, or acquisitions, under confidentiality obligations.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your login and preferences.
- Analyze Platform traffic and user behavior.
- Deliver personalized content and relevant advertising.
You can control cookie settings through your browser, but disabling cookies may limit Platform functionality.
5. Data Security
We employ industry-standard security measures, including encryption, secure servers, and access controls, to protect your personal and trading information. However, no system is completely secure, and you are responsible for maintaining the confidentiality of your account credentials.
6. Your Rights and Choices
Subject to applicable laws, you have the right to:
- Access and obtain a copy of your personal and trading information.
- Request correction or deletion of inaccurate or outdated data.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
- Request portability of your data.
To exercise these rights, please contact us using the information below.
7. Data Retention
We retain your personal and trading information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Children’s Privacy
Our Platform is not intended for persons under 18 years old. We do not knowingly collect personal data from minors. If we discover such data has been collected, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us.
Thank you for trusting Dabba Trading App. We are committed to protecting your privacy and providing a secure and compliant trading environment.
